Plumbing Software

Dispatch Faster, Quote Flat-Rate, and Get Paid Before You Leave the Job

When a water heater fails or a drain backs up, your customer wants a plumber now. GreenRoute helps you dispatch the closest tech to emergency calls, build flat-rate quotes on the spot, and collect payment from the truck the moment the repair is done. Free Starter plan, $10/mo Professional, and no per-user fees no matter how many plumbers you add.

Plumbing professional at work using GreenRoute field service software

GreenRoute is plumbing business software built for the way a plumbing shop actually runs — a mix of scheduled work like water heater installs and fixture upgrades, plus the emergency drain and leak calls that come in without warning. It pairs a drag-and-drop dispatch board with a mobile app your techs use in the field, flat-rate quoting so every plumber prices the same job the same way, and on-site invoicing that lets the homeowner pay by card or Apple Pay before the truck pulls out of the driveway. Whether you run solo or coordinate five trucks, you manage the whole operation from one place without paying extra for every plumber you add.

Built for Plumbing Businesses

Dispatch Emergency Calls to the Closest Truck

When an emergency drain or burst-pipe call comes in, drop it onto the dispatch board and assign it to the nearest available plumber based on where their truck already is. Your tech sees the new job on their phone instantly, with the address, the problem description, and any gate or access notes — so you stop the water fast and don't lose the call to the competitor who answered first.

Flat-Rate Quoting Every Tech Prices the Same

Build a price book of your common jobs — water heater swap, garbage disposal install, drain snake, faucet replacement — and your plumbers quote straight from it on-site. The homeowner sees a clear flat-rate price up front and approves on the phone, so there's no awkward hourly-clock pressure and no two techs quoting the same repair two different ways.

Invoice and Collect Payment From the Truck

The second a repair is marked complete, GreenRoute turns the job into an invoice and emails it with a pay-now link. The homeowner pays by credit card, Apple Pay, or Google Pay from their phone before your plumber leaves the property — so you stop floating receivables on parts and labor and stop driving back for checks that never get mailed.

Every Fixture and Repair on the Property Record

Each property keeps a full history — the water heater model and install date, the shutoff location, which drains have been snaked before, the polybutylene the last tech flagged. When you get a callback to that address, your plumber rolls up already knowing the system instead of diagnosing from scratch, and you can recommend the right upgrade with the history to back it up.

How It Works

From the phone ringing to payment in the bank, in three steps.

1

Take the Call and Dispatch

Log the customer, the problem, and the address, then assign the job to a plumber on the dispatch board. Emergency call? Drop it onto the closest available truck and the tech gets it on their phone right away, with directions and access notes attached.

2

Diagnose, Quote, and Repair On-Site

Your plumber pulls flat-rate pricing from your price book, shows the homeowner the cost up front, and gets approval before turning a wrench. They document the fixture, snap before-and-after photos, and log everything to the property record from the mobile app — even with no signal in the basement.

3

Mark Complete and Get Paid

Tapping Complete generates the invoice from the job and emails it with a pay link. The homeowner pays by card or digital wallet on the spot, the invoice updates to Paid, and your tech is on the way to the next call instead of chasing a check.

How GreenRoute Compares for Plumbing

See how GreenRoute stacks up against the tools plumbingbusinesses shop against — on price, per-user fees, and the features that matter in the field.

Frequently Asked Questions

What is the best software for a plumbing business?
The best plumbing business software covers the full job from the phone call to payment: dispatching techs to emergency calls, building flat-rate quotes on-site, automatic invoicing when a repair is done, and online payment from the field. GreenRoute does all of that with a free Starter plan, a $10/month Professional plan, and no per-user fees — so adding plumbers to your crew never raises your bill.
Can I dispatch plumbers to emergency calls in real time?
Yes. When an emergency call comes in, you assign it on the dispatch board and the plumber sees it on their phone immediately with the address, the reported problem, and any access notes. You can route it to the closest available truck so you get a tech on-site fast and don't lose the job to a faster-responding competitor.
Does GreenRoute support flat-rate pricing for plumbing jobs?
Yes. You build a price book of your standard jobs — water heater installs, disposal swaps, drain cleaning, fixture replacements — and your plumbers quote directly from it on-site. The homeowner gets a clear up-front price to approve before work starts, and every tech prices the same repair consistently.
Can my plumbers invoice and take payment on-site?
Yes. The moment a job is marked complete, GreenRoute builds the invoice and emails it with a pay-now link. The homeowner can pay by credit card, Apple Pay, or Google Pay from their phone before your plumber leaves the property. Payments run at standard Stripe rates plus a small GreenRoute platform fee (1.00% on Starter and Professional, lower on higher plans).
Does the mobile app work in basements and crawl spaces with no signal?
Yes. The GreenRoute mobile app is built for real field conditions. Your plumbers can view the job, log the fixture details, take photos, and mark work complete with no cell signal — common in basements and crawl spaces — and everything syncs automatically once they're back in range.
Can I set up recurring work like backflow testing or maintenance plans?
Yes. You can set recurring services on any frequency — annual backflow tests, water heater flushes, drain maintenance plans — and GreenRoute auto-schedules the jobs and can send the customer a reminder before each visit, so you never miss a renewal and reduce no-access trips.

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